From my experience, it is always one of these three reasons:

• You lost your mailbox key and don't have another copy. Maybe you think someone else has it.
• You have moved into a new home and know the old owner could have a key, so you're changing it just to be safe.
• The lock JUST STOPPED WORKING! This one is frustrating, and sadly very common. Mailbox locks are exposed to continuous outdoor conditions, often totally uncovered. Constant rain, humidity, and even sunshine causes the inside parts to corrode and stop moving properly.

It's time for a new lock right now, but what are your rights and options when it comes to your mailbox? Who can service it? Could you get in trouble for changing the locks on your own Federal mailbox? Please read on...

There are 2 Types of Community Mailboxes

| US Postal Service Mailbox

This type of mailbox is serviced by the government, and legally belongs to you as long as you live at that address. Your local post office can change the lock for you if you request service from them. Depending on your local postal branch, and how busy they are, wait times can vary. A typical wait time is 1-2 weeks, but if it's the holiday season, you shouldn't expect it to be changed any time soon.

| Home Owners Association or Apartment Owned Mailboxes

These are still mailboxes under federal law, and cannot be tampered with unless you approve. Most apartments can replace your locks within a week at cost. Home owner associations are known to be much slower and may charge a higher fee. Many home owners associations will tell you a locksmith needs to do the work, and refer you to one.

The postal service won't service a group of mailboxes belonging to an Home Owners Association. It's because they were bought by an outside source, so the USPS doesn't want to be responsible for their maintenance.

Yes, we can legally service it.

Just show us an official form of identification, as well as a copy of mail to that address with your name on it, and we will service your mailbox. We need to make sure without a doubt you're the real owner before we start changing the locks out.

Service usually takes under 20 minutes to complete. Customers are always advised to test their new locks while we're standing there to ensure quality and satisfaction with the service.

CALL US FOR EMERGENCY SERVICE OR REPLACE MAILBOX LOCK. 

We make mailbox key copy at the store